Debt recovery assistance for water companies
Due to the unique geographical requirements of water companies, FRADS have dedicated client teams in place to service the water industry as an extension to our clients’ internal field teams.
During these visits our agents are able to provide a whole range of data that is key to our clients reducing their bad levels and increasing billing opportunities such as:
- New Occupier details
- Water Direct application processing
- Query Resolution
- Full Payment of arrears
- Agreeing Payment instalments
- Dispute Resolution
- Empty Property Verification
All of these outcomes during a doorstep visit provide our clients with actual verified data which they are able to use to support their in-house collections activities. For more information contact FRADS today.
- Electricity and gas pre-disconnection visits
- Commercial and residential water debt collection
- Property occupancy verification visits
- Gas and electricity investigation visits
- Gas and electricity disconnection services
- Meter reading / check visits
- Empty property verification visits
- Property occupier validation
- Post-disconnection visits
- New customer sign up visits
